The Rug Company Reviews
(Rated by 1763 users)
Are you looking for ways to save money when shopping at The Rug Company. Our The Rug Company coupon codes can help you do just that! Over 1763 customers have already used our coupons to save an average of $65 with The Rug Company discount codes. There are currently 22 coupons available, so now is the perfect time to join in on the savings.
Are you looking for ways to save money when shopping at The Rug Company. Our The Rug Company coupon codes can help you do just that! Over 1763 customers have already used our coupons to save an average of $65 with The Rug Company discount codes. There are currently 22 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 18 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.3
- Customer Service4.4
- Return Policy4.3
- Price & Quality4.9
- Good Value4.3
Recent Customer Reviews (18)
Kyle Watkins
View replies
Michelle Naumann
View replies
Philipp Seiler
View replies
Badruddin Aslakhanov
View replies
Jospeh Lee
View replies
Tegan Connolly
View replies
Susan Hall
View replies
Doreen Wagner
View replies
Coralie Barjavel
View replies
Ortensio Bianchi
View replies
The Rug Company Pricing
Under $1,000
up to $1,000
Under $5,000
up to $5,000
Under $10,000
up to $10,000
Under $25,000
up to $25,000
Payment Methods
Accepted Payment Options:
Prices for items on Therugcompany.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For The Rug Company credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Rug Company Pros & Cons
Pros
1
Handcrafted Quality: All rugs are handcrafted by expert artisans, ensuring high-quality craftsmanship.
2
Luxury Materials: Rugs are made from the finest natural materials, designed to last for generations.
3
Customization: Custom pile and size options are available, allowing for unique and tailored designs.
4
Unique Designs: Collaborations with renowned artists, such as Dale Chihuly, offer unique and bold designs.
5
Durability: Proper care and cleaning can extend the lifespan of the rugs, making them a long-lasting investment.
6
Variety of Techniques: Rugs are produced using various techniques, including handtufted, handloomed, woven jacquard, and handknotted methods, each offering distinct characteristics and benefits.
7
Quality and Design: Known for creating beautiful and unique, handmade rugs with exceptional quality and original design.
8
Customer Service: Highly evaluated for its customer service, with many reviewers praising the personalized and bespoke service.
9
Awards and Recognition: Has received several awards, including the Hall of Fame Award at the International Wool Carpet & Rug Awards 2017 and Designer Collaboration of the Year 2016.
10
Global Reach: Operates globally, with locations in London, the USA, and other international markets.
CONS
1
Limited Reviews: Some locations, like the New York branch, have limited reviews, which might affect customer trust.
2
Shipping Issues: There have been instances of shipping issues, as noted in a review where a customer experienced delays despite exceptional customer service.
3
Mid-Range Performance: The Rug Company is considered a mid-range performing brand in its category, according to Knoji's review analysis.
The Rug Company Features and Benefits
Features
Handcrafted Quality
All rugs are handcrafted by expert artisans, ensuring high-quality craftsmanship.
Luxury Materials
Rugs are made from the finest natural materials, designed to last for generations.
Customization
Custom pile and size options are available, allowing for unique and tailored designs.
Unique Designs
Collaborations with renowned artists, such as Dale Chihuly, offer unique and bold designs.
Durability
Proper care and cleaning can extend the lifespan of the rugs, making them a long-lasting investment.
Variety of Techniques
Rugs are produced using various techniques, including handtufted, handloomed, woven jacquard, and handknotted methods, each offering distinct characteristics and benefits.
Quality and Design
Known for creating beautiful and unique, handmade rugs with exceptional quality and original design.
Customer Service
Highly evaluated for its customer service, with many reviewers praising the personalized and bespoke service.
Awards and Recognition
Has received several awards, including the Hall of Fame Award at the International Wool Carpet & Rug Awards 2017 and Designer Collaboration of the Year 2016.
Global Reach
Operates globally, with locations in London, the USA, and other international markets.
Return/Exchange Policy
Allows returns within 30 days upon delivery. The item must be complete and unused in its original condition. Custom and bespoke orders are final sale.
Shipping Policy
Covers the cost of return shipping within the UK, US, and EU for non-sale items. Free deliveries to mainland UK addresses within 3-5 business days. US flat rate of $175 for rugs.